Terms & Conditions for Ripe – The Wānaka Wine & Food Festival

1. Terms & Conditions

1.1.  The terms and conditions (Terms) set out below constitute a binding agreement between Otago Event Planning Limited (Promoter) and the person (you) holding or using a ticket (Ticket) to Ripe – The Wānaka Wine & Food Event (Event) irrespective of whether the Ticket was purchased by the person holding or using the Ticket. The Terms must be read in conjunction with all statements and directives shown or displayed on your Ticket, on-site at the Event, on the Promoter’s website and social media pages, or otherwise communicated by the Promoter from time to time, as these are deemed to be included in the Terms.

1.2.  The Promoter reserves the right to vary these Terms at any time. Any variation will be effective immediately upon posting of the amended Terms on the Promoter’s website.

2. The Event

2.1.  The Event will be held on March 19 2022 (Date). Where the Event cannot be held on this date, in accordance with clause 3, the proposed postponement date is May 7 2022.

2.2.  The Event will be held at Glendhu Station at a location described in more detail on the Promoter’s website (Venue).

3. Cancellations

3.1.  If the Event cannot take place (in whole or in part) due to an event, circumstance, or situation outside of the Promoter’s reasonable control (including but not limited to any act of God, natural disaster, fire, flood, weather event, council or government sanction or order, actions or decisions of police or other authorities, act of terrorism, war or industrial action, or cancellation by the Venue owner (Specified Event) then the Promoter may, at their sole discretion, cancel or postpone the Event.

3.2.  Where, due to the COVID government alert level (or any replacement system) (Covid Event) in Wānaka, or any other location, the Event is not feasible (as determined by the Promoter, at its sole discretion), the Promoter may decide to postpone or cancel the Event.

3.3. Where the Event is cancelled due to a Specified Event or a Covid Event, your ticket price will be 100% refundable (excluding any delivery or booking fees paid to Ticketspace). The Promoter intends to hold the Event again in 2023. If the Event is cancelled, you may Elect to have your ticket transferred to the 2023 event, rather than receive a refund.

3.4. Where the Event is postponed due to a Specified Event or a Covid Event, you may choose whether to cancel your ticket (and clause 3.3 will apply) or use it for the postponed Event.

3.5. If the postponed Event is cancelled, you will have the same rights to a refund/transfer of ticket as set out in clause 3.3.

3.6. The Promoter makes no guarantee that the Event will operate and takes no responsibility for any loss incurred by you caused by cancellation or postponement of the Event.

3.7. Other than as provided in this clause 3, tickets are non-refundable.

4. COVID-19

4.1. The Promoter requires all attendees to the Event to have, at the time of the Event, a valid COVID-19 vaccine certificate (CVC). You will be required to present your CVC on entry into the Event and you will not be permitted entry if you do hold a valid CVC. You will not be entitled to any refund due to not having a CVC. This clause will not apply to people who cannot be vaccinated (for example children under 12) and/or persons who have a valid exemption from being vaccinated from the Ministry of Health. Evidence of any exemption must be presented on entry to the Event.

4.2. By attending the Event you acknowledge at the time of the Event that:

a. you do not have COVID-19, or otherwise have reason to suspect that you have contracted COVID-19;

b. you have not knowingly been in contact with a person who has tested positive for COVID-19 or has reason to believe they have contracted COVID-19 in the last fourteen (14) days;

c. if you have travelled from a location which, pursuant to border entry requirements by the New Zealand Government, you are required to undertake a mandatory quarantine or other isolation programme upon entry to New Zealand, then you warrant that you have successfully completed such mandatory quarantine or isolation programme; and

d. you are not experiencing cold or flu-like symptoms, including a cough, fever, shortness of breath, sore throat, sneezing, running nose and/or temporary loss of smell.

If you cannot confirm the above, you must not attend the Event.

4.3. Attendance information will be collected for the purpose of contact tracing and may be disclosed to the Ministry of Health, if required. All attendees will be required to comply with any Ministry of Health guidelines and/or directives in relation to COVID-19.

5. Re-sale of Tickets

5.1.  Tickets can only be re-sold via the Ticketspace website through an authorised resale system approved by the Promoter.

5.2.  No Ticket may be resold at a premium, used for advertising, promotion or other commercial purposes without prior written approval from the Promoter.

5.3.  Any complimentary Tickets provided by the Promoter may not, without the prior written consent of the Promoter in each instance, be sold, transferred or used by anyone other than the person whose name is on the Ticket or to which the Ticket is registered.

5.4.  Where there is a breach of clauses 5.1 to 5.3, the Promoter may cancel the relevant tickets involved in the breach and you will not be permitted entry into the Event.

6. General Terms

6.1.  Once you leave the Event you cannot re-enter.

6.2.  Admission is at your own risk. The Promoter will not be liable for any loss or damage or liability of any kind whatsoever (including consequential loss) whether suffered or incurred by you or another person and whether in contract, or tort (including in negligence), or otherwise and whether such loss or damage arises directly or indirectly from the Event.

6.3. The Promoter will use reasonable endeavours to make the Venue accessible for those using wheelchairs, mobility scooters or with a disability. However, you acknowledge that the Venue has pre-existing natural terrain and it may be not be practicable to make all areas of the Venue accessible for all patrons.

6.4. Smoking and vaping are only permitted in the dedicated smoking areas at the Event.

6.5. There will be no cash used on site, you will need a debit/credit card to make all purchases.

6.6. You are not permitted to display any trading signs at the Event without prior written consent of Promoter.

7. Safety

7.1. The Promoter and its authorised employees reserve the right to prohibit entry to, and remove all, persons under the influence of drugs, or engaging in disruptive or dangerous behaviour including, without limitation; throwing, casting, thrusting or firing any objects; instigating violence, racism or xenophobia; behaving in a way that others may interpret as provocative, threatening, discriminatory, or offensive; creating any threat to the life or safety of themselves or others, or harming another person in any way whatsoever.

7.2. All bags are subject to inspection at any point during the Event. Bottles, cans, glass, food, drink, alcohol, illicit drugs, illegal substances, fireworks, explosives, or any other items that may interfere with the enjoyment, comfort or safety of other persons or security at the Event cannot be brought into the Event.

7.3. Animals (except for certified guide dogs) and furniture are not permitted at the Event.

8. Licensed Event

8.1. The Event is an all ages supervised event. Attendees aged 17 and under must be accompanied by a parent or legal guardian.

8.2. Purchase and consumption of alcohol is restricted to attendees aged 18 and over. Entry to the VIP area is restricted to attendees aged 18 and over.

8.3.  For the purchase and consumption of alcohol, you must provide photo identification to the satisfaction of the Promoter and/or its employees and vendors. The following identification will be accepted; a New Zealand Driver’s License, a New Zealand or Foreign Passport, Kiwi Access card or a HANZ 18+ card.

8.4.  Alcohol cannot be taken outside the Event.

8.5.  Bottles of alcohol purchased at the Event must not be consumed at the Event site. Those bottles will be available for collection on leaving the Event.

8.6.  Alcohol will not be served to anyone who is intoxicated. Anyone deemed intoxicated will be denied entry to the Event and/or asked to leave the Event at any time during the Event and will not be permitted re-entry into the Event.

9. Privacy

9.1.  You authorise the Promoter to collect, retain and use information about you for the purpose of organising and operating the Event, and any future events operated by the Promoter, and to disclose information about you, as is reasonably required for these purposes.

9.2.  Promotional photos and videos will be taken at the Event and by purchasing a ticket and entering the Event you give permission for your likeness to be used by the Promoter. If you do not want your image used by the Promoter in any future promotional activity please contact the Promoter.

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